DECCAN pumpsets are sold throughout India and abroad by its distributors and dealers. The branches owned by the company are used for stocking, imparting technical knowledge among users, dealers and fitters, providing service backups and passing the advice, suggestions and criticism from the end users to the concerned authorities for improvement and upgrading. The job of DECCAN does not end with the sales but also to see the customer getting the maximum benefit out of it. As indicated earlier intense customer care is taken in keeping the pumpset with minimum maintenance. Every effort is taken to off-set the delay in getting the ordered goods from source. It is the policy of ‘DECCAN that customer should not suffer because of lack of spares. Apart from that the spares for pumpsets even for the models that are produced 15 years back are available at the factory.